At the moment, with the new and oh so delightful Mesh hitting the grid, there really needs to be more customer awareness happening. Read up on it, there is much on the wiki, check out blogs by people that provide info on the subject…and read information provided by the creators when supplied. Have an up to date viewer for one thing, and especially do not try and express your distaste for it, by using other viewers as the reason. Did you know that legally not one store has to provide customer service to you at all if you use a Third Party Viewer? Linden Labs themselves wont, so it is pretty much the kindness of creators that they have been so willing to do so in the past.